We find where money leaks before we touch a single system.
A method for a business that sells wholesale and online. We look at the business the way a customer does, without access to any internal system, and come back with a map of the leaks and a plan for the next month.
The pain
Sales slip and nobody can say where. The site, the inbox, the reviews and the catalog each belong to someone different, and nobody looks at them in the order a customer does.
What we check
Everything we check is visible from the outside: how fast the site loads and where it breaks, what happens to a test inquiry, how long a reply takes, which reviews went unanswered, how product pages and catalogs read, and how all of it works on a phone.
What you get
A leak map: where money leaks, why, and what to automate first. With it comes a plan for the next month that starts with the leak that costs the most.
How we find leaks
Look at the site like a customer
Speed, errors, the mobile version, and the places where a visitor gets stuck.
Send a test inquiry
Through the site form, email or phone, and time the reply.
Read the reviews
Which ones got an answer, which did not, and what people keep complaining about.
Check the product pages
Catalogs, prices and descriptions, read the way a buyer reads them.
Draw the leak map
Where, why, and what to automate first, with a plan for the next month.
Where a person stays
We read, test and write it up. You decide which leak to close first, and nothing changes in your systems until you do.